2) Room: Spacious (we were in a room with a King sized bed) with a sofa-bed. Campbell…ġ) Cleanliness: This is one of the cleanest Hotels that I have ever stayed at - Room, Lobby, Elevators and breakfast area and outside seating areas. It is our pleasure and Good fortune to have stayed with such wonderful people and we will forever be Grateful and look forward to Always returning to this Home 2 Suites when we are back in this part of Florida. We have met more General Managers in 20 years than anyone could imagine and the main reason this Property is so excellent is due to Paola, her generosity, professionalism, kindness and service to detail and dedication to each guest being accommodated to is evident Every Day. It is a true pleasure to see the amount of respect the staff has for each other and the level of respect they show to every guest, this is definitely a result of the hands on dedication we have witnessed from Management. Valerie is certainly one of the finest front desk employees we have dealt with in our 20 years of staying in hotels along with the rest of the Front Desk each one is truly extraordinary. They are all extremely helpful, kind and go above and beyond to accommodate any question or issue needing to be resolved. Concerning the staff at the Front Desk, from the moment we arrived the level of their professionalism was above expectations. This property is ALWAYS clean, the housekeeping staff is thorough and kind, if there is a maintenance issue it is addressed immediately, I cannot say enough about how hard they all work together as a team. From the Front Desk to the Housekeeping Staff to Maintenance and the Hands on Service provided from Management this is surely 5 Star Service provided by an Exceptional Staff. This Home2 Suites property is definitely one of the best hotels that we have stayed as guest. My husband and I travel for business, 95% of the year we are in hotels usually as a long term stay. I would definitley stay there again the next time we are in Ft Lauderdale!… I miss having the kitchen at Home2 Suite while I was at Universal Studio hotel :(. We went to stay later at one of the top end Universal Studio rooms and thought that the Home2 Suite was way better and bigger. But the staff gave me the change back to use another machine, so all is good. One machine was not able to collect the soap it was suppose to, so my clothes was washed without the detergent. The laudry is the only thing I have to say went a bit off. The excersize room is well kept and never full. The pool is bigger than I thought! I like that the kids can still swim late at night as sometimes, it's the only time they can swim. and there seems to always be places to sit no matter what time we get there. The staff for sure, are top notch! Even though the hotel is not a 5 start expensive hotel, the staff are excellent, FRIENDLY, helpful and easy to approach! The free breakfast is a plus.
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